Shipping policy

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary depending on your location, customs clearance, and local courier services.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may offer free shipping on qualifying orders during promotions or when the minimum purchase amount is met.

Order Tracking

After your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately. We will do our best to update the address before the order is shipped.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us: